FAQ

It is a really simple process and it’s all  here on the website. 

Click on join now from the main menu, select the membership you want and You will be a member in just a few simple steps.

Once you have signed up or purchased a day pass you will receive your welcome email with a link to download the Fitsense app and your password. 

From the book section of the app is where you can book your slot (members are limited to 5 sessions per week and only 1 session a day). 

sessions can be booked up to 14 days in advance and entry will not be permitted without booking.

You are not tied into any contracts all that We require is a full moths notice which you can give by clicking the button below and filling out the contact us form.

*** please make sure to give the adequate months notice to prevent any penalties

yes you can purchase  a day pass by clicking the button below. you will have all the info needed via email 

** be sure to read it properly

Once you have signed up you will receive a welcome email prompting you to download the FitSense app, this is where your unique access barcode will be.

**** please read email thoroughly as it will have passwords needed to enter the gym floors and access the App.

 During manned hours (6am-8pm Mon- Fri & 8am-8pm Sat-Sun) Our gym floor supervisors are on hand to answer any queries and will help you with equipment and advice,

Your Fitsense password will be in your welcome email, make sure you read it thoroughly

Highlight tanning salon is not included in membership and is strictly for over 18's as stated in your T&c's.

All member included classes are booked via the app. any open classes are booked via the instructor.

Yes! we have a large team of experienced and qualified trainers click the link below to find the one for you.

We are currently working on our 2nd site in Farnborough